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Franchise possession can present many advantages, from a clearly outlined path to profitability to the pliability to spend extra time with household. It was the latter level that initially enticed the proprietor of Restoration 1 of Birmingham, a former Secret Service agent, to franchise possession. Study his distinctive journey and what units his enterprise aside on this week’s Small Enterprise Highlight.
What the Enterprise Does
Gives a wide range of restoration companies throughout the Birmingham, Alabama space.
Proprietor Chad Yeilding advised Small Enterprise Traits, “Restoration 1 is a trusted name in the property restoration industry, dedicated to delivering exceptional customer service during times of crisis. Franchise businesses across the U.S. – including Restoration 1 of Birmingham – offer a comprehensive range of restoration services tailored to meet the needs of home and business owners. Our team is equipped to handle any situation 24/7, from water damage to mold remediation, fire and smoke damage, and more. Whatever the challenge may be, Restoration 1 provides reliable and professional assistance every step of the way.”
Enterprise Area of interest
Being a part of the neighborhood.
Yeilding says, “While competitors may focus solely on the technical aspects of restoration, we prioritize being there for our community when they need us most. Our ability to respond swiftly and effectively in times of crisis sets us apart. We understand that disasters don’t adhere to a schedule, which is why we’re always on call, ready to assist at any hour of the day. Furthermore, the network of franchise owners is what truly makes Restoration 1 stand out. I can easily pick up the phone and call 15-20 trusted franchise owners in other markets if I have a question or come across something I haven’t dealt with before. This culture of care and support ensures that we have each other’s backs, enabling us to deliver exceptional service consistently.”
How the Enterprise Obtained Began
As a solution to prioritize household.
Yeilding explains, “I was previously a U.S. Secret Service agent, navigating the demands of a career that often required relocating at a moment’s notice. When an opportunity arose for a prestigious assignment in Washington, D.C., I had to decide between pursuing that position or prioritizing my family’s well-being. While many agents aspire to such roles, I couldn’t ignore the toll it would take on my family and made the decision to explore alternative career paths that afforded me more time with them.
“Through diligent research and the guidance of a consultant, I stumbled upon Restoration 1. Similar to buying your first home, I evaluated several franchise opportunities before realizing that Restoration 1 aligned perfectly with my values and aspirations. Much like my experiences in the Secret Service, it offered a chance to assist and uplift individuals during their most vulnerable moments. People don’t call you on their best days; they call you on their worst days. Being able to assist individuals during those critical moments – to restore their homes and their lives – has been incredibly fulfilling. It’s a reminder that even in the face of adversity, there’s an opportunity to make a meaningful difference and give back to the community that has given me so much.”
Greatest Win
Making it by way of six years in enterprise.
Yeilding provides, “In an industry where many businesses falter within the first five years, each anniversary is a testament to our team’s resilience and dedication. We celebrate every milestone, recognizing the collective effort it takes to weather the storms that come our way. Our employees, who rely on us for their livelihoods, are a driving force behind our determination to succeed.
“Like any business, we’ve faced our fair share of challenges. Cash flow fluctuations, unforeseen obstacles, and the unprecedented impact of events like the COVID-19 pandemic have tested us. However, it’s during these trying times that we pull together, adapt, and innovate to overcome whatever obstacles lie in our path. We’ve had our share of triumphs and setbacks, but through it all, we remain committed to serving our community with integrity and dedication. Each day, we strive to make a difference in the lives of those we serve, and our continued success is a reflection of that commitment.”
Greatest Danger
Stepping away from a profitable profession to spend money on a brand new enterprise.
Yeilding says, “At the outset, there was a palpable sense of confidence in my abilities and the venture’s potential. However, making the decision to invest all of my savings into this endeavor proved to be a leap of faith into the unknown. By believing in myself and the Restoration 1 franchise model – as well as leaning into the network of franchise owners and the valuable resources they had to offer – I poured my heart, passion, and determination into building something meaningful.
“Had things gone awry, the consequences could have been dire, as I risked losing my financial security and job stability. Despite the uncertainty, taking that first step toward franchise ownership ultimately defined my journey. Sometimes the greatest risks yield the greatest rewards, offering us the opportunity to make our mark as a successful business within our community. My decision to start a franchise may have been risky, but it was also the catalyst for our team’s most significant accomplishments.”
Lesson Realized
Maintain shifting ahead.
Yeilding explains, “I firmly believe in the power of learning through experience, and I often remind my employees that wisdom is cultivated through both triumphs and failures. By embracing the concept of “failing forward,” we’ve fostered a tradition of resilience and innovation. As a substitute of fearing errors, we view them as alternatives for progress and refinement. So long as all of us hold shifting ahead, options will current themselves, and success will comply with swimsuit.”
How They’d Spend an Additional $100,000
Numerous strategic progress initiatives.
Yeilding provides, “If an extra $100,000 found its way into the business, my primary focus would be on strategic growth initiatives. I would allocate a significant portion toward expanding our team and hiring additional skilled employees who can contribute to our operations and customer service. Investing in human capital is vital for maintaining high service standards and meeting growing demand.
“Additionally, I would earmark some funds for purchasing supplies and equipment that streamline workflows and enhance efficiency. By providing our employees with the tools they need to excel, we are improving productivity while cultivating a positive work environment.
“Lastly, I would set aside a portion as a rainy day fund to ensure we have a financial buffer to weather unforeseen challenges or capitalize on future opportunities. This cautious approach to financial planning will ensure our long-term sustainability and resilience in an ever-changing business landscape.”
Group Motto
Go the additional mile for the neighborhood.
Yeilding says, “I have a strong set of core values, emphasized by my time as a Secret Service agent and leader of a restoration franchise. My team embodies these values, especially when it comes to “second-mile service.” With a purpose of outfitting each automobile in our fleet with landscaping instruments, heaters, and extra, we are able to have the flexibility to help a single mother who wants a fast garden mow or aged people who want additional warmth of their residence when it’s chilly exterior. We consider in extending kindness to these in want, even when there’s no fast monetary achieve.
“We also celebrate our team’s dedication and accomplishments in a unique way, always mixing work and play. When they hit their goals, we take them out for a well-deserved treat, ensuring they clock in so they’re compensated for their time. Whether it’s a fun outing to Top Golf or another exciting activity, it’s our way of showing appreciation for their hard work while fostering a sense of camaraderie and team spirit.”
Favourite Quote
“The same wind blows on us all; the winds of disaster, opportunity, and change. Therefore, it is not the blowing of the wind, but the setting of the sails that will determine our direction in life.” – Jim Rohn.
*****
Pictures: Restoration 1 of Birmingham, Chad Yeilding
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